Legal

Refund Policy

Last updated: May 31, 2026

1. Refund Window

You may request a refund within 14 days of your purchase date. Refunds for purchases made through Paddle are handled in accordance with Paddle's Refund Policy, Paddle's Buyer Terms, and applicable consumer law.

2. Eligible Products

The 14-day refund window applies to paid YourMonitor purchases made through Paddle, including:

YourMonitor license purchases.
Digital access, license keys, and app downloads sold through Paddle.

3. How to Request a Refund

To request a refund, use Paddle buyer support or contact us and we will help direct your request.

Paddle buyer support: paddle.net
YourTools support: yourcolorsupport@gmail.com

Please include the email address used during purchase, your Paddle order ID or receipt, and the app name.

4. Paddle

Paddle is the Merchant of Record for YourMonitor purchases made through Paddle checkout. Paddle processes payments, taxes, invoices, and approved refunds.

5. Contact

For refund requests or billing questions, email yourcolorsupport@gmail.com. Please allow 1-3 business days for a response.